Skip to content

Online Shop & Customer Relations Internship

  • On-site
    • Wien, Wien, Austria
  • €550 - €550 per month
  • Online Shop & CS

Work in the heart of Vienna and contribute to the Lomography legacy and interact with a large community of creative individuals. Enjoy full-time employment opportunities at the end of the traineeship!

Job description

Lomography is looking for a committed, motivated, highly organized, photography enthusiast having a way with people and an interest for e-commerce who is not afraid of pitching in where it’s needed. You will have the opportunity to work with our multi-cultural teams from around the world and will be able to work on many different tasks within the Online Shop and LomoLAB team.

As an intern for the Online Shop & LomoLAB team at Lomography, your duties will include:

  • Help managing day-to-day operations of the online shop including customer support & order processing

  • Help managing returns, exchanges and refunds from direct channel customers

  • Assist in product testing and creation for the worldwide community of analogue photographers

  • Help to optimize product and category pages & be involved with exciting product launches

  • perform backend operations for online lab fulfillment such as order checks and photo uploads

  • assist other tasks during slow times in the lab, like film and development tests, hand-spooling film, repairs and marketing the LomoLAB

Job requirements

  • Very good communication skills

  • Fluent in English – any additional language is a plus

  • Camera / Photography knowledge

  • Well organized, detail oriented & curious to explore new fields of work

  • Excellent computer skills including Microsoft Office

  • Focused on solutions, happy to search for workarounds

  • Proactive and independent working style, open minded personality

  • Experience in customer service, retail, blogging, copy writing, magazine editing or alike is an extra plus

or